Your order is normally processed within 6 business days. We ship every Friday. Parcels are handled by PostNL or DPD. Shipping to EU destinations typically take 5-6 workdays to arrive, although longer periods may apply, especially during holiday season. Shipping to non-EU destinations can take up to 20 workdays to arrive at the destination.
We will notify you via email when your order is shipped. In case of an unsuccessful delivery, e.g. when you are not at home at the time of delivery, or when a wrong address has been supplied, it is suggested to contact your local carrier directly about new delivery arrangement, where to pick up the parcel, or address information change.
Please pay attention to the collection deadline policy of your local carrier. In some cases the carrier will return the parcel to Studio Kirstie van Noort if it is not picked up after a certain amount of time. In such a situation Studio Kirstie van Noort can re-send the parcel but additional shipping costs will apply.